Lunch & Learn – Remote Training Best Practices

Join Contact Centre Nova Scotia for its next Lunch & Learn on Remote Training Best Practices

DATE: Thursday, June 17, 2021

TIME: 12-1 pm AST

The transition to remote work has exposed the many challenges and drawbacks of traditional lecture-style training. Join this session to learn about remote training best practices and what other organizations are doing to make remote training and onboarding successful.

You’ll learn how to:

• Train your team faster and smarter with hands-on learning that keeps employees engaged
• Prepare new hires for every contact scenario with training that gives them confidence from day one

About the facilitator:

Micah Peterson is a knowledge management expert and enthusiast and has been helping companies transform their knowledge management for more than 15 years. When he’s not sharing his love for knowledge management you can find him playing with his seven kids, solving a Rubik’s Cube, or helping out at his local church.

Sign up for this event by completing the form below.

We look forward to having you join us!