logo

Contact Centre Nova Scotia

Promoting the careers of contact centre professionals for over 20 years!
Supporting professionals, employers, and industry partners through education, networking, advocacy, and workforce development. Whether you're looking to grow your career, strengthen your organization, or stay informed about the latest industry trends, CCNS is here to help you succeed.
Become a Member
Explore Upcoming Events

About

Contact Centre Nova Scotia (CCNS) is a non-profit organization that was established in 2006 and serves as Nova Scotia’s central resource for industry information, educational opportunities, as well as advocacy and networking. CCNS’ vision is to build respected, professional careers and enhance the evolving contact centre industry in Nova Scotia.

Vision

To build respected, professional careers and enhance the evolving contact centre industry.

Mission

To be Nova Scotia’s central resource for the contact centre industry with a focus on advocacy, education, and networking.

Objectives

To share industry knowledge and best practices with our members. To strengthen the image of the contact centre industry in Nova Scotia. To serve as the voice to government and the media. To provide a forum for networking

Together, We're Building a Stronger Contact Centre Industry
For over 20 years, Contact Centre Nova Scotia has been bringing together businesses, professionals, educators, and community partners to advance one of the province's most important industries. We provide opportunities to learn, connect, collaborate, and grow through educational events, networking opportunities, industry resources, and advocacy.

Why Become a Member?

Membership provides access to valuable opportunities designed to support both individuals and organizations.

As a CCNS member, you'll enjoy:

  • Professional networking opportunities
  • Educational webinars and workshops
  • Industry updates and resources
  • Access to community events
  • Connections with employers and industry leaders
  • Opportunities to contribute to the future of Nova Scotia's contact centre industry
Become a Member Today
IMG_3457