Contact Centre Nova Scotia

Promoting the careers of contact centre professionals for over 20 years!

Supporting professionals, employers, and industry partners through education, networking, advocacy, and workforce development. Whether you're looking to grow your career, strengthen your organization, or stay informed about the latest industry trends, CCNS is here to help you succeed.

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About

Contact Centre Nova Scotia (CCNS) is a non-profit organization that was established in 2006 and serves as Nova Scotia’s central resource for industry information, educational opportunities, as well as advocacy and networking. CCNS’ vision is to build respected, professional careers and enhance the evolving contact centre industry in Nova Scotia.

Vision

To build respected, professional careers and enhance the evolving contact centre industry.

Mission

To be Nova Scotia’s central resource for the contact centre industry with a focus on advocacy, education, and networking.

Objectives

To share industry knowledge and best practices with our members

To strengthen the image of the contact centre industry in Nova Scotia

To serve as the voice to government and the media

To provide a forum for networking