CCNS is pleased to host a Lunch & Learn Webinar on Managing Attendance in a Post-Pandemic World DATE: Thursday, December 16, 2021 TIME: 12-1 pm AST Unplanned absenteeism takes a toll on the successful operation of a contact centre. It is one of the greatest challenges in workforce management when your business depends on prompt, efficient service which requires regular attendance of your employees. Please join us for a round table discussion on managing attendance in a post-pandemic world. About…