In seeking to fulfill its vision of creating respected professional careers and enhancing the contact centre industry, CCNS, has a number of initiatives for members which include:

• Regular seminars and events on topics of relevance to the industry. The seminars and events provide the opportunity to hear from industry experts about the latest issues, trends and developments in the contact centre industry.
• CCNS’ newsletter and regular communiqués. The newsletter and communiqués provide the opportunity for members to share news/information about their centre and its achievements as well as communicate trends occurring in the sector.
• CCNS’ website which provides links to member sites as well as job postings.
• An Annual Awards Gala, which provides opportunities to celebrate success in the industry as well as recognize individual employees who make a difference within their organizations.
• Government and Media Relations initiatives designed to raise awareness and enhance the profile of the Contact Centre Sector in Nova Scotia to key stakeholders in the media and government.
• Events and initiatives that provide access to vendors who support the Contact Centre Sector.
• Link members of the association with organizations seeking to outsource or grow their contact centre in Nova Scotia.

Membership Fees

Annual Fees are based on the size of your organization. Please refer to the listing below to determine where your organization fits.