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Lunch & Learn November 16

November 16 @ 12:00 pm - 1:00 pm

CCNS is pleased to host a Lunch & Learn Webinar on Leading Customer Loyalty.

DATE: Tuesday, November 16, 2021

TIME: 12-12:50 pm AST

Leading Customer Loyalty will help participants to learn the principles and practices needed to win the hearts of employees and customers. You will leave with a clear understanding of how to model, teach, and reinforce empathy, responsibility, and generosity through essential practices:

1. Making a human connection
2. Listening to learn
3. Discovering the real job to be done
4. Following up to strengthen the relationship
5. Sharing information openly to help everyone win
6. Surprising with unexpected extras

About the facilitator:

Sandy Rogers

Lunch and Learn Webinar Nov. 16

Sign up for this event by completing the form below.

We look forward to having you join us!

Details

Date:
November 16
Time:
12:00 pm - 1:00 pm