Congratulations to Admiral Insurance who have recently been recognized as a Top Employer in Atlantic Canada for 2012! Since opening for business in Halifax in 2007, Admiral Insurance has grown from an office of twenty–one to over 400 employees. The … Continue reading
Director of Training & Quality Assurance Dartmouth, Nova Scotia Our client, a proud Canadian organization, is currently seeking a Director of Training & Quality Assurance to join their team. Reporting to the Vice President of Training and Quality Assurance, the … Continue reading
Business Analyst – Operations – HRM, Nova Scotia Reference #7255 Are you proactive and have a solutions-oriented approach towards process improvements? Are you highly analytical and want an opportunity that gives you direct interaction with the President & CEO? Our … Continue reading
Bridge Training and Events from London, England has joined CCNS as an associate member and CCNS is delighted to share with you details on their upcoming workshop called “Becoming a Living Brand Leader within your Organisation!” to be held at … Continue reading
CCNS would like to thank Virtual Agent Services (VAS) for joining CCNS as a new corporate member. VAS have 22 locations across Canada and employ 1,100 people. In June, VAS announced a merger with a Massachusetts based company called Thing5 … Continue reading
The second annual Contact Centre United Way challenge is drawing to a close. Four sites participated this year (Staples, Convergys, Xerox, and Scotiabank) and total raised thus far is $36,000. This matches our pledge of last year but there is … Continue reading
On December 9th, the controversial First Contract (FCA) Arbitration bill was passed by the Nova Scotia government. The legislation’s purported goal is to improve labour relations in the province and requires an arbitrator to create a collective agreement when newly … Continue reading
For the past couple of months, CCNS has been communicating with its members on proposed legislation called First Contract Arbitration (FCA). Refer to the following article on our website….http://contactcentrenovascotia.com/2011/10/04/cam-bruces-latest-update/ CCNS has voiced its concerns about FCA to the Department of … Continue reading
Contact Centre Canada is focused on supporting and creating mediums for knowledge transfer and exchange. Our mandate is to keep abreast and inform the contact centre industry of changes and trends in Canada. In addition, we consistently strive to educate … Continue reading
CCNS wants to congratulate one of our members – Admiral Insurance for recently being recognized by the Great Place to Work Institute as one of the Best Workplaces in Canada for the second year in a row.The company has the … Continue reading
