Contact Centres in Nova Scotia | Call Centre Association
Leading the Customer Service Industry
The Contact Centre Industry is a leader in the Home Agent Model Many CCNS members are moving to a Home Agent model for several reasons including: Facility cost reductions Employee satisfaction improvement Retention and adherence savings Disaster recovery planning Increased recruiting footprint CCNS is hosting a Home Agent Best Practice Sharing Session, on Friday, June […]
Please join us on the morning of Thursday, March 23rd for a discussion focused on recruiting. Our industry lives and dies by our people, notably our ability to recruit quality candidates to drive our business forward. Recruiting is a critical aspect of our everyday life. How we find and choose the best candidates is a question we all need […]
Congratulations to Blue Ocean on their recent win of a Bronze Stevie® Award Blue Ocean Contact Centers, provides high quality solutions for complex customer care requirements, won the Bronze Stevie® Award in the Customer Service Team of the Year – Recovery Situation category at the 11th annual Stevie Awards for Sales & Customer […]
Are you looking for a New Career? Are you looking to Make More Happen with a new career at a company that is #1 in their industry? Mark your calendar and carve out time to join us for the Staples/Quill Open House hiring event. They are looking for dedicated professionals for Outbound Inside Sales positions. Thursday, March […]
Halifax Quill Teleservices-CC, Lower Sackville Inside Sales Representative Take your Sales Career to the next level! At Quill.com – A Staples Company, we are growing our Inside Sales Team, and we want you to be on it! As an Inside Sales Representative, you will build and maintain relationships with existing customers, share your product […]
