A Best Practice Sharing Workshop on Quality Mgmt and Workforce Mgmt Presented by Sensus Communications and NICE Thursday, June 7, 2012 from 8:30 AM – 4:30 PM Staples - 70 First Lake Drive, Lower Sackville, NS Cost: members $25 each … Continue reading
Fredericton, New Brunswick Reference # 339 Xplornet Communications Inc. (formerly Barrett Xplore Inc.) is Canada’s leading rural broadband provider. Their service is available everywhere in Canada, specifically targeting rural Canada. Xplornet is an Internet service provider that provides wireless high-speed … Continue reading
Contact Centre Nova Scotia (CCNS) has partnered with The Call Center School (TCCS) http://thecallcenterschool.com, to provide this webinar/workshop aimed at senior contact centre leaders and operations teams. A few details about the workshop/webinar: Six Sigma has gained favor as a … Continue reading
Contact Centre Nova Scotia (CCNS) President Cameron Bruce says that Teletech’s recent layoff’s are not a sign that the contact centre industry is in decline. “Teletech, like many other large global companies are feeling the impact of the sluggish economic … Continue reading
Dave Wilson, MLA for Sackville Cobequid met with Cameron Bruce, CCNS President, Debby Vincent, Director of Operations, Staples and Janet Hawley, Executive Director of CCNS on March 2nd for a chat about the contact centre industy in Nova Scotia and … Continue reading
Contact Centre Nova Scotia will hold its annual Awards Gala on June 6th at The Westin. CCNS’s Awards Gala is a celebration of the contact center industry in Nova Scotia with a specific focus on agents and companies that deserve … Continue reading
Contact Centre Nova Scotia has partnered with IQPC to provide CCNS members with a 5% discount to attend the upcoming Call Centre Week Canada conference from April 23-26, 2012 in Toronto Canada. This is the 7th year for the event … Continue reading
Contact Centre Nova Scotia (CCNS) President Cameron Bruce says that he is saddened that Convergys is laying off some employees but commends the company for offering employees the opportunity to participate in a work from home program. “Convergys, like … Continue reading
Contact Centre Nova Scotia (CCNS) is pleased to announce that the 2nd Annual “Eating Crow Challenge” has raised $56,404 for the United Way. Monies were raised by Xerox, ScotiaBank, Convergys and Staples. Each contact centre organized events to raise money … Continue reading
http://thechronicleherald.ca/business/50952-convergys-seeks-70-staffers Convergys Corp. is looking for a few good men and women for its New Glasgow contact centre. The company, headquartered in Cincinnati, is holding an on-site job fair from 10 a.m. to 2 p.m. on Thursday at the centre … Continue reading
