Contact Centre Canada is focused on supporting and creating mediums for knowledge transfer and exchange. Our mandate is to keep abreast and inform the contact centre industry of changes and trends in Canada. In addition, we consistently strive to educate government as to the scope and economic impact our sector has on Canada. Both Contact Centre Canada and Association membership represent many Fortune 500 companies and top 50 companies in Canada. We invite you to participate in the quarterly trends survey and, in return, you will receive a full copy of the survey results.
All survey information is held strictly confidential by Contact Centre Canada and we do not publish participant/company information. Each participant will be enrolled in all subsequent quarterly surveys, with the option to withdraw from the survey anytime by simply notifying Contact Centre Canada via email.
We ask that you click on the following link to complete the survey:
The survey will take approximately 5 minutes to complete.
Please complete by: 12:00pm on June 22th, 2011.
Thank you for your support and taking the time to review and comment on this very important National Survey. If you have any questions please contact a Allison@contactcentrecanada.ca