Contact Centre Nova Scotia is a non-profit organization that serves as Nova Scotia’s central resource for industry information, networking and educational opportunities. CCNS is proud to promote the industry and enhance the professional identity for its members.
Vision:
To build respected, professional careers and enhance the evolving contact centre industry.
Mission:
To be Nova Scotia’s central resource for the contact centre industry with a focus on advocacy, education and networking.
Objectives:
- To increase membership
- To share industry knowledge and best practices with our members
- To strengthen the image of the contact centre industry in Nova Scotia
- To serve as the voice to government and the media
- To provide a forum for networking
