Contact Centre Nova Scotia (CCNS) is pleased to announce that the 2nd Annual “Eating Crow Challenge” has raised $56,404 for the United Way. Monies were raised by Xerox, ScotiaBank, Convergys and Staples. Each contact centre organized events to raise money from their staff for the United Way with the understanding that the company who raised the most money would be served pizza by the other companies. The name “Eating Crow Challenge was coined as last year the United Way presented the winning team with a trophy that is a piece of folk art that resembles a crow. Pizza will be served to Xerox the winning centre at 237 Brownlow Avenue Thursday, January 19th between 1 and 2 pm.
According to the organizer of the event, Marco Colaiacovo, Site Director with Convergys in Dartmouth, the term “Eating Crow” is all for fun. “ We had a friendly challenge, and everyone is a winner for participating in raising funds for the United Way, and of course the United Way is the biggest winner of all.”
While four teams participated in the challenge this year, next year CCNS hopes to expand the challenge to include some of the other 40 contact centres in Nova Scotia. According to CCNS President, Cameron Bruce, the contact centre sector makes a significant impact to the Nova Scotian economy. “There are 13,000 people employed in the contact centre sector in Nova Scotia, many of whom are working in skilled jobs in rural areas where there are not as many employment options”. As well the contact centre sector contributes approximately $500 million in direct payroll benefits to the Nova Scotia economy, not to mention significant donations to various Nova Scotian charities including the United Way.
